De-Escalation: A Crucial Skill to Improve the Client Relationship
Tracks
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| Friday, November 6, 2026 |
| 3:50 PM - 4:50 PM |
| Redbird EFG |
Overview
Dr. Mike Oliverio, Staff Psychologist, Kane County Diagnostics Center
Details
This training will assist attorneys to develop an understanding of factors contributing to crises that their clients experience, and discuss skills that can be helpful with de-escalation. Perspective taking and understanding ways to help clients adaptively cope will be covered in order to help participants consider what may be underlying their client’s reactions and how to most effectively address their needs. Practical examples of active listening skills and emotional first aid considerations will be addressed.
Speaker
Dr. Michael Oliverio
Staff Psychologist
Kane County Diagnostic Center
De-Escalation: A Crucial Skill to Improve the Client Relationship
Biography
Dr. Oliverio earned a Doctorate Degree in Clinical Psychology from The Chicago School of Professional Psychology. He is a licensed as a clinical psychologist and sex offender evaluator in Illinois. Dr. Oliverio works for the Kane County Diagnostic Center, a court clinic serving the psychology needs of the 16th Judicial Circuit Court, where his primary duties involve conducting forensic psychological evaluations. He also conducts forensic evaluations in other jurisdictions on a private practice basis with Ray S. Kim, Ph.D. and Associates.
